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Pricing and Plans

Chatbot Only

Lily Virtual Assistant



AI Powered Bot
FAQ Answerer
Leads Database
Booking Assistance
Greetings and Welcomes
Handover to Human


small, single location


1 location
Reward Program
Referral Program
Customer Feedback
300 monthly visits
most popular


established single location

Boutique plus

1 location
Unlimited visits
Unlimited automations
Full analytics
Messenger marketing
Customer Care

Looking For Something Custom?

Contact us for enterprise solutions. We offer Premium Support, API Access, White Labeling, SSO, CRM & ERP Integrations and many more.

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All Features

Salon Rewards ProgramSalon Rewards ProgramBoutiqueBProfessionalPEnterpriseE

Collect Rewards

Multi-tier membership

Custom membership cards

Manual gift rewards

Manual tier upgrading

Transaction history

Upcoming upgrade notification

Referral ProgramReferral ProgramBoutiqueBProfessionalPEnterpriseE

Unlimited referrals

Customized bonuses

Referral analytics

Marketing ToolsMarketing ToolsBoutiqueBProfessionalPEnterpriseE



Messenger Marketing

Promo Signup link


Followup reminders



Pre birthday


Win back lapsed clients

Feedback (Nth)

Referral (Nth)

Visit (Nth)

Membership upgrade

Re-booking reminders


Create coupons

Coupon expiration reminders

Unlimited coupons per automation

A.I recommendation engine

Customer FeedbackCustomer FeedbackBoutiqueBProfessionalPEnterpriseE

Feedback requests after each visit

NPS Score

Custom feedback reasons

Satisfaction analytics


Staff performance analytics

Complaints management / Customer Care


Collecting reviews

Social platforms


Reviews analytics

Customer ManagementCustomer ManagementBoutiqueBProfessionalPEnterpriseE

Customer profiles

Tagging & labeling

Custom fields

Transaction history

Balance and spendings


Change tone of voice


Email support

Chat support

Analytics & ReportingAnalytics & ReportingBoutiqueBProfessionalPEnterpriseE

Analytics Dashboard

Weekly Summaries

Reward Program Insights

Location based analytics

Automations performance

Promo signup performance

Customer acquisition


Customer satisfaction


Staff performance

Custom reporting


Custom API Integrations

CRM integration

ERP integration

Frequently Asked Questions

How easy it is to set up an account?

It's super easy! Right after creating an account our onboarding wizard will guide you through the main configuration steps to ensure your account is up and running in minutes. It will also help you create beautiful Referral and Reward Programs with tiers, virtual membership cards and percentages all based the best practices and designed by our team of experts so you don't have to do any complicated calculation.

Can I use RetentionForce with my existing scheduling app?

Sure! RetentionForce can be used alongside any salon management software. Let us know which software you use so we can help you with deeper integration.

How do I turn my clients to members?

Becoming a member is very easy! Your clients will just need to start a conversation with your Facebook page, we will gather client's name, gender, picture and other public information automatically so you don't have to fill in anything. Also clients will be prompted to provide phone and birthdate upon registration.

Can I change the plan later?

Absolutely! You will be able to upgrade or downgrade your current plan anytime. Please note that when downgrading some features you might be using will be deactivated.

What if a client doesn't have a Facebook account?

No worries! It's possible to install Messenger application without having a Facebook account. Alternatively you can create an "offline" account for you client manually and so they can benefit from collecting points.

Do I need to have a Facebook Page for my business?

Yes please! RetentionForce will need to connect to your business's Facebook Page and all communication, including messages about collected rewards, feedback requests, referrals, reviews requests, re-booking reminders and many other activities with your customers will happen there.

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