|Rewards ProgramRewards Program||BoutiqueB||ProfessionalP||EnterpriseE|
Custom membership cards
Manual gift rewards
Manual tier upgrading
Upcoming upgrade notification
|Referral ProgramReferral Program||BoutiqueB||ProfessionalP||EnterpriseE|
|Marketing ToolsMarketing Tools||BoutiqueB||ProfessionalP||EnterpriseE|
Promo Signup link
Win back lapsed clients
Coupon expiration reminders
Unlimited coupons per automation
A.I recommendation engine
|Customer FeedbackCustomer Feedback||BoutiqueB||ProfessionalP||EnterpriseE|
Feedback requests after each visit
Custom feedback reasons
Staff performance analytics
Complaints management / Customer Care
|Customer ManagementCustomer Management||BoutiqueB||ProfessionalP||EnterpriseE|
Tagging & labeling
Balance and spendings
Change tone of voice
|Analytics & ReportingAnalytics & Reporting||BoutiqueB||ProfessionalP||EnterpriseE|
Reward Program Insights
Location based analytics
Promo signup performance
Custom API Integrations
It's super easy! Right after creating an account our onboarding wizard will guide you through the main configuration steps to ensure your account is up and running in minutes. It will also help you create beautiful Referral and Reward Programs with tiers, virtual membership cards and percentages all based the best practices and designed by our team of experts so you don't have to do any complicated calculation.
Sure! RetentionForce can be used alongside any salon management software. Let us know which software you use so we can help you with deeper integration.
Becoming a member is very easy! Your clients will just need to start a conversation with your Facebook page, we will gather client's name, gender, picture and other public information automatically so you don't have to fill in anything. Also clients will be prompted to provide phone and birthdate upon registration.
Absolutely! You will be able to upgrade or downgrade your current plan anytime. Please note that when downgrading some features you might be using will be deactivated.
No worries! It's possible to install Messenger application without having a Facebook account. Alternatively you can create an "offline" account for you client manually and so they can benefit from collecting points.
Yes please! RetentionForce will need to connect to your business's Facebook Page and all communication, including messages about collected rewards, feedback requests, referrals, reviews requests, re-booking reminders and many other activities with your customers will happen there.