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Collect Customer Feedback for Your Salon and Spa

  • Collect feedback after each appointment

  • Track staff performance

  • Prevent negative public reviews

  • Solve issues quickly

Get Started Free

get started with FREE tools, upgrade as you grow

Collect customer feedback and insights directly from the conversations between client and salon

Top rated solution for beauty industry

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After switching from email and paper forms to the RetentionForce for collecting customer feedback we already start seeing what's really going on. My favorite part is the ability to track staff performance and motivate them accordingly.
H. Arakelyan, founder OD Blow Dry Bar

See the Big Picture of Your Clients' Satisfaction

More Feedback Than Anywhere Else

Over 75% of clients give feedback about each visit

Real-Time Actionable Insights

Track client satisfaction and get insights on what exactly they want to be fixed

Track Staff Performance

Idenfity who are your rockstars and who needs to develop skills

Trusted by the worlds most innovative businesses

Prevent negative reviews by collecting honest customer feedback and addressing it on time

Customer feedback

Prevent Over 90% of Negative Reviews Going Public

Collect timely and honest customer feedback and solve issues before they go public. Convert unhappy clients to advocates.

Trustful Platforms

Become #1 Choice on Yelp, Google, Facebook & TripAdvisor

Build your online reputation on platforms your clients trust and love.

Get reviews on Yelp, Google, Facebook and TripAdvisor
Measure beauty salon and spa NPS, identify advocates, collect customer feedback


Measure the Satisfaction

Measure the likelyhood of your clients to recommend your services. NPS is one of the most important business health metrics.

"RetentionForce is better than any other platform we've tried"

John Sarkissian, founder of AESTHETICA

Get Started Free

get started with FREE tools, upgrade as you grow

Online Reviews are just a beginning!

Keep Clients Coming Back

Reward clients loyalty, send coupons and gifts. Set automatic rebooking reminders, rescue lost customers.

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Get More Referrals

Make client referrals fun and easy. Boost word of mouth marketing.

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Collect Customer Feedback

Collect customer feedback in real-time, measure Net Promoter Score (NPS). Improve customer experience. Resolve complaints quickly!

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Engage With Clients Using Smart Automations

Never miss any occasion, celebrate birthdays, anniversaries, 10th visit and many more. Use personal automatic messages to win back your clients.

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