Learn what a Net Promoter Score® (NPS® ) is, how to calculate it and why you should use it, even if yours is a small business.
Feb 11, 2021 · 7 min read
Customer surveys help to collect information on customer satisfaction level. Here are 20 amazing customer satisfaction questions to include in your survey.
Feb 4, 2021 · 3 min read
How to collect feedback from your salon clients, how to process it, and how to use it to empower your business development strategies.
Sep 18, 2019 · 18 min read