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15 Online Review Stats Every Business Owner Should Know

"If your business is not on the internet, then your business will be out of business.” Bill Gates

Lilit Nersisyan

Feb 16, 2021 · 3 min read

20 Customer Satisfaction Survey Questions for 2021

Customer surveys help to collect information on customer satisfaction level. Here are 20 amazing customer satisfaction questions to include in your survey.

customer feedbackLoyaltyBusiness

Lilit Nersisyan

Feb 4, 2021 · 3 min read

7 Tips on how to attract clients to your loyalty program

Customer loyalty is worth its weight in gold to any business. Find out how to get the most from your customer loyalty program with our handy, step-by-step guid

rewardsloyaltyreferralsbusinessmarketing

Hrachuhi Arakelyan

Jan 28, 2021 · 7 min read

Referral marketing: How to turn referrals into your best, repeat customers?

If your company does not have a "Refer a Friend" strategy yet, this article is just for you. It's time to bring in new clients and return the existing ones.

referralsbusinessmarketing

Hrachuhi Arakelyan

Jan 10, 2021 · 5 min read

Thinking about a loyalty rewards program? Here’s how to choose the best one for you:

How many “loyalty rewards points” have you collected? I bet you belong to at least one loyalty program. Let's see how to make it work for your business!

businessloyaltyloyalty program

Hrachuhi Arakelyan

Jan 2, 2021 · 5 min read

New Year, New Business, New Clients - How to use coupons and discounts to get new clients and keep them coming back?

Using coupons and discounts to boost sales is a common marketing strategy. It will help to increase loyalty, build your business, and boost retention.

businessretentionmarketing

Hrachuhi Arakelyan

Dec 29, 2020 · 8 min read

Stick or Twist? Why Your Existing Customers are More Important than Finding New Ones

Smart businesses make sure that they are getting the most from the customers they already have. Let's see why retention matters and why it's the cherry on top

retentionbusinessmanagementloyalty

Hrachuhi Arakelyan

Sep 8, 2020 · 6 min read

What is referral marketing, and how to build a successful referral strategy?

How to build a successful referral strategy for acquiring new clients? When it comes to great marketing, it's not always what you know, it's who you know

businessreferral marketing

Hrachuhi Arakelyan

Aug 19, 2020 · 6 min read

Don't forget using reminders to make sure your customers keep coming back

Customers Aren’t Elephants - How to Make Sure That They Never Forget. The Importance of Reminders in Business Communication

businessmanagement

Hrachuhi Arakelyan

Jul 29, 2020 · 4 min read

Seven Ways to Improve Beauty Salon Performance

Making the business better every day should be an ongoing task for every business owner. Here are 7 tips for salon owners to take into consideration

businessmanagement

Hrachuhi Arakelyan

Jul 1, 2020 · 6 min read

The Fundamental Business and Marketing Mistakes that Every Salon Owner Needs to Avoid

We all make mistakes when running a salon business. But learning from the mistakes of others is the best possible thing to do.

businessmarketing

Hrachuhi Arakelyan

Jun 9, 2020 · 8 min read

10 Great Reasons for Automating Your Salon Technology Now

How to save salons time and resources and help manage the business, without you, the salon owner, having to lift a finger in the process.

businessmanagementmarketing

Hrachuhi Arakelyan

May 22, 2020 · 8 min read

New Generation, New Beauty Salon Clients - Why Loyalty Matters Most

Are all of your clients the same for you? Do you use the same service for all of them? Let's see why it is, well, not correct 😏

businessmanagementmarketing

Hrachuhi Arakelyan

May 16, 2020 · 7 min read

The Five Essential Elements of Successful Salons

What all the outstanding salons have in common? What are those golden rules of the salon business and how to make your salon successful?

BusinessManagementMarketing

Hrachuhi Arakelyan

Apr 24, 2020 · 5 min read

10 Types of Salon Clients | Do You Know Who Your Customers Are?

How to build the right salon and spa clientele. Do you know who is your ideal salon customer is?

Client relationship managementBusinessManagement

Hrachuhi Arakelyan

Mar 15, 2020 · 6 min read

Taking Your Salon to the Next Level | 9 Practical Tips

9 Innovative yet easy-to-implement salon and spa marketing ideas to get more customers to your door.

MarketingBusinessManagement

Hrachuhi Arakelyan

Mar 9, 2020 · 6 min read

A Day in the Life of a Salon Owner

Hair or beauty products to play with all day, free treatments whenever you want them from your team of happy, productive staff or hard, really hard work?

ManagementBusiness

Hrachuhi Arakelyan

Mar 1, 2020 · 7 min read