Latest innovations in salon marketing, sales, customer service and management.
Customers Aren’t Elephants - How to Make Sure That They Never Forget. The Importance of Reminders in Business Communication
Jul 29, 2020 · 4 min read
Salon and spa online reputation management: Proven and working tips for beauty business owners and managers.
Mar 31, 2020 · 7 min read
How to build the right salon and spa clientele. Do you know who is your ideal salon customer is?
Mar 15, 2020 · 6 min read
Coronavirus pandemic and the beauty salons and spas: What salon owners need to know today.
Mar 14, 2020 · 6 min read
9 Innovative yet easy-to-implement salon and spa marketing ideas to get more customers to your door.
Mar 9, 2020 · 6 min read
How to choose a CRM system which will best fit your salon or spa business?
Feb 22, 2020 · 6 min read
How to hire the right employees to staff your beauty salon or spa and create the dream team.
Feb 12, 2020 · 6 min read
Why Bad Salon Reviews Don’t Have to be … Well, Bad.
Jan 31, 2020 · 6 min read
Beauty salon “Regulars”. Why are they the bread and butter of salon and spa business?
Jan 27, 2020 · 7 min read
How to prepare your beauty salon for the busy holiday season and smoothly and effortlessly sails through it.
Dec 20, 2019 · 8 min read
Always On — why instant service equals instant profit. Meet Lily - the first-ever AI salon bot
Dec 2, 2019 · 7 min read
The art of turning lapsed clients into "regulars", then into your business advocates.
Oct 20, 2019 · 7 min read
How to set up a successful salon referral program and get more customers into your beauty salon or spa?
Oct 10, 2019 · 7 min read
Salon loyalty programs: How customer loyalty programs work and help to increase salon customer retention
Oct 1, 2019 · 11 min read